WordPress Support & Maintenance Care Plans
Your website is a critical part of your business. If it's not working or not loading "fast enough" you WILL lose visitors and valuable business. Once a visitor leaves, they typically will not return.
To properly maintain a WordPress site, it is critical that you keep all plugins updated, databases optimized, constantly scan for malware and monitor your site in case it stops working. If something goes wrong, you will want to be sure you have a solid action plan to restore your site and get it up and running as soon as possible. We recommend taking advantage of our WordPress Care Plans, so you have the confidence and peace of mind knowing that your real estate website is always there and running quickly for your buyers and sellers.
Depending on what you are confident in maintaining, we offer three plans to help manage your WordPress real estate website. Need some guidance? We are happy to help you select the real estate WordPress Care Plan that best fits your needs. If you need additional services or anticipate more monthly changes, please let us know and we can customize a plan based on your needs.
Standard
- WordPress Optimized Hosting
- WordPress Core Updates
- Daily Backups
- Firewall Protection
- Security - Malware, Blacklist Scans
- Premium Plugins
- Premium SPAM Protection
- WordPress Video Tutorials
- 15 Minutes of Change Requests
- Phone and Email Support
- Monthly Report
- WordPress Plugin Updates
- Database Optimization
- SPAM & Revisions Cleanup
- Monitor Uptime for
Website, IDX - Performance Review
- Performance Tuning
Best for...
clients that are comfortable with WordPress / technology and willing to update their plugins and optimize their database on a regular basis. Will typically login to their website 2-3 times per week to confirm it is up and running.
Professional
- WordPress Optimized Hosting
- WordPress Core Updates
- Daily Backups
- Firewall Protection
- Security - Malware, Blacklist Scans
- Premium Plugins
- Premium SPAM Protection
- WordPress Video Tutorials
- 30 Minutes of Change Requests
- Phone and Email Support
- Monthly Report
- WordPress Plugin Updates
- Database Optimization
- SPAM & Revisions Cleanup
- Monitor Uptime for
Website, IDX - Performance Review
- Performance Tuning
Best for...
clients that would rather focus on selling and know their site is updated and optimized automatically by our support staff. Know that if their site goes down for any reason, we will be alerted to get it back online as soon as possible.
Advanced
- WordPress Optimized Hosting
- WordPress Core Updates
- Daily Backups
- Firewall Protection
- Security - Malware, Blacklist Scans
- Premium Plugins
- Premium SPAM Protection
- WordPress Video Tutorials
- 60 Minutes of Change Requests
- Phone and Email Support
- Monthly Report
- WordPress Plugin Updates
- Database Optimization
- SPAM & Revisions Cleanup
- Monitor Uptime for
Website, IDX - Performance Review
- Performance Tuning
Best for...
clients that don't want to worry about anything technical and would like our staff to review their site and fix any issues that may cause their site to not perform to the best of it's ability. Expect to have frequent small changes and updates.
WordPress Hosting
IDXCentral only uses servers which have been specifically designed to run WordPress sites fast and secure.
WordPress Core Updates
Making sure you have the latest version of WordPress is something we take care of for you. If it fails, we can restore your site from a backup.
Daily Backups
Don't worry about complicated backup plugins and hoping they are working. We will create a nightly backup and restore it for you if needed.
Firewall Protection
If any suspicious activity is noticed, a firewall will block the intruder. Your site is protected from hackers before they even try to attack your site.
Security Scans
Backed by Sucuri, the leading provider of WordPress security solutions, all of our clients get the benefit of world-class malware scanning and removal.
Premium Plugins
Many of our sites include premium plugins that require annual fees. When we manage your site, we include these premium plugins at no extra cost.
WordPress Video Tutorials
All plans include common video tutorials for managing your WordPress site. Videos are updated as WordPress is upgraded.
Change Requests
Have a change that you can't remember how to make. Let us take care of it for you. Each plan includes time for changes.
Phone & Email Support
Yes, email support can be efficient, but sometimes it is easier to explain it over the phone. Feel free to call us...we love to help.
Monthly Report
Based on your plan, we will keep you posted on what we have been working on and / or what may need attention.
WordPress Plugin Updates
Let our team keep your plugins updated so your site runs securely and as fast as possible. If something breaks, we will get it fixed.
Database Optimization
As your WordPress database grows overhead can slow down your website performance. We will clean up any excess overhead.
SPAM & Revisions Cleanup
We will eliminate spam comments and post revisions to reduce the clutter and keep things running optimally.
Uptime Monitoring
When your website goes down you could lose business / buyers. If your site goes down, we will be the first to know and get it back online.
Performance Review
Speed is extremely important for visitor satisfaction and SEO. Our team will review your site and identify what can be improved.
Performance Tuning
Any items we discover in our Performance Review will be automatically taken care of for you. Up to your included time.